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Customer Service Center
Mt. Vernon Coin Company
45 Old Solomons Island Road
Suite 106
Annapolis, Md. 21401
1-800-368-2314
Monday - Friday: 10:00 a.m. - 5:30 p.m. (EST)
or
Contact
Us via E-Mail Form
For questions or issues |
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Grading
Definitions
To insure that you completely understand how we grade our coins
and currency, we have provided you with definitions of grading codes.
If you have any further questions regarding the grading of coins
please contact us
and we will answer your questions.
- Average Circulated Condition:
Pleasing circulated coin with no damage; a coin that is clearly
identified as to type, denomination, date, and mint where produced.
Good condition also meets this criteria.
- Fine Condition:
Attractive circulated coin with the outline of all features of
both sides of the coin identifiable, and all words readable. Very
Fine Condition and Extremely Fine Condition are similarly described
but with progressively more detail.
- Brilliant Uncirculated:
As beautiful as the day it was made by the U.S. Mint, with no
wear. Premium Quality has a better strike and more attractive
luster.
U.S. Mints and Mintmark location:
- “P” mintmark: Philadelphia.
No mintmark was used for coins struck at the Philadelphia Mint
until 1980 (except for the silver nickels made during World War
II: 1942 to 1945); after that date, the letter “P” was placed
on the coin.
- “CC” mintmark: Carson City
- “D” mintmark: Denver
- “O” mintmark: New Orleans
- “S” mintmark: San Francisco
Quality ... a very important factor when making any purchase
in life ... and no less important when you add desirable collector
coins to your holdings. We are here to assure that you receive that
quality. Having made such a strong commitment, we might not always
be the lowest price; however, we will certainly offer the best value.
Order today with confidence from the staff at Mt. Vernon Coin Company! |
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FAQ
- Frequently Asked Questions
Listed below are some of the most popular questions that were asked
by our customers. If you have a question that is not answered below,
please be sure to contact
us. |
| Questions: 1.
Is your site available for online ordering?
2. May I place an order by phone or mail?
3. How do I order products from the Mt.
Vernon Coin Company
4. If I buy a coin necklace from Mt. Vernon
Coin Company, what will be the condition of the coin?
5. What if I am not completely satisfied
with my purchase?
6. Why are some gold coins minted in pure
gold while some are "alloyed" or mixed with copper or
silver?
7. The date of the coin I want to purchase
is not specified. Do I get to choose what date I want?
8. When will my order arrive?
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| Answers: 1.
Is your site available for online ordering?
Our site offers 100% secure ordering, so online ordering with a
credit card is completely safe.
2. May I place
an order by phone or mail?
You may order by calling us Toll-Free at 800-368-2314. Our
phone hours are 10:00 a.m. to 5:30 p.m. EST, Monday to Friday.
If you wish to pay by check or money order, simply mail your order
to us at:
Mt. Vernon Coin Company
45 Old Solomons Island Road
Suite 106
Annapolis, Md. 21401
3. How do I order
products from the Mt. Vernon Coin Company?
Ordering is 100% safe and easy. We have set up an simple process
to follow. Please see the ordering
procedure for answers to all of your ordering questions.
4. If I buy a
coin necklace from Mt. Vernon Coin Company,
what will be the condition of the coin?
All gold coin pendant sets include a genuine gold coin with excellent
detail in About Uncirculated condition to Mint Condition, depending
on the series. These are a pleasure to own. The copper, nickel
and silver pendant sets contain defect-free circulated coins.
5. What if I am
not completely satisfied with my purchase?
You may return your purchase for a full refund for 10 days from
the day you receive it, provided it is in its original undamaged
condition. Your satisfaction is very important to us!
6. Why are some
gold coins minted in pure gold while some are "alloyed"
or mixed with copper or silver?
Some countries alloy or "mix" the gold with silver or
copper to make the gold harder and more durable for use in commerce.
The coins look nicer for a longer time because of this.
7. The date of
the coin I want to purchase is not specified. Do I get to
choose what date I want?
Whenever a date of a coin is not specified, then the date is of
our choice.
8. When will my
order arrive?
All orders are normally shipped within 7 to 10 days after your order
is processed and payment received.
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Terms
of Sale - Please read before ordering
Coin Purchases:
Our tremendous customer base is primarily composed
of collectors who love collecting coins. We love coins too, and
are always pleased to find an especially desirable and attractive
issue at an excellent price. We use recognized commercial grading
standards that put the greatest emphasis on attractiveness and "eye
appeal", two factors that our customers constantly tell us are important
to them.
We offer beautiful coins that are desirable
to own. Our coins are an excellent VALUE, and we expend great time
and expense in locating quality material that we feel you will like.
We enjoy selling historically significant, collectible coins.
- All orders are normally shipped within 7
to 10 days after your order is processed and payment received.
- Credit cards, personal checks ,money orders
and PayPal are accepted on all orders.
- Mail order and website orders have a 10-day
money back return period from the day you receive your order.
Store purchases have a 3-day store credit return policy only.
If you decide not to keep your purchase, we ask that you return
it as quickly as possible as others are waiting for a chance to
buy the coin that you received. Any coin(s) removed from its original
holder, by you or another party, is not returnable for any reason.
We make no claim as to how another party might grade a coin we
offer.
- Many of our better coins are in bank vaults;
therefore, if you are planning a visit to our store to inspect
a specific coin, please call ahead to arrange it. All coins offered
in our catalog or on our website are also available in our store.
- Add $5.00 postage to each order that you
wish us to ship to you.
We currently are not shipping outside the United States.
- All coins are shipped insured or registered
U.S. mail.
- All coins are guaranteed genuine. We know
coins very well, and that assures you will NEVER need to be concerned
about the authenticity of any coin we offer.
- Maryland residents add 5% sales tax on
coin orders under $1,000. No sales tax is required on coin purchases
totally $1,000 or more.
- Bullion prices are discounted "cash price"
indications only and must be confirmed by phone or in writing.
Gold coin pendant sets containing bullion coins are subject to
the same restrictions. Use of a credit card for bullion may be
permitted under certain circumstances, but prices will be 3% higher
than the current discounted “cash” prices. It is likely that bullion
prices in the catalog or on the website will be different than
what is published, as bullion prices change constantly throughout
the day, often dramatically. If you contact us by phone, we will
give you the current silver, gold or platinum bullion prices.
Bullion orders may require additional postage.
- Sellouts may occur; we welcome second choices
and want lists, and will actively try to fill them.
- We use adjectival descriptions for most
of our coins rather than “numbers”, as numbers imply a scientific
preciseness that simply does not exist. Grading standards are
known to change over time with collector interest and market fluctuation.
- We are not responsible for typographical
errors and apologize for any inconvenience it may
cause you.
- Prices are subject to change without notice,
but we maintain our prices as long as possible.
- Layaways are available on order of $100
or more. 25% is due with the initial placement of the order, and
25% is due each month for the next 3 months. The 10-day return
privilege still applies.
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Terms of Sale for Non-coin Items:
- Credit cards, personal checks and money
orders are accepted on all orders.
- Mail order and website orders have a 10-day
money back return period from the day you receive your order.
Store purchases have a 3-day store credit return policy only.
The item must be returned in its original packaging, undamaged,
in new, unused condition.
- Add $5.00 postage to each order that you
wish us to ship to you (add $15.00 postage to all orders to be
shipped outside the U.S; there are some countries to which we
can not ship, but this is a very small group).
- Sellouts may occur; we welcome second choices.
- Fast 2-day Federal Express delivery is
available for a nominal fee; call for specifics.
- Prices are subject to change without notice,
but we maintain our prices as long as possible.
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Ordering
Procedure Placing an order
through the Mt. Vernon Coin Company is a easy process.
The following provides you with step by step instructions: |
- Find the products you wish to order.
- Click the
or [Buy Now] button next to the
item you want. By clicking on this button it takes you to
your Personal Shopping Cart and puts the item you selected in
the Cart. The item that you have selected is displayed along
with the quantity you have chosen. To change the quantity
to more than one, click on the quantity box and type the quantity
you wish to receive. After completing that step, click on
the "Recalculate" button to make the change.
- To continue shopping, click the "Continue
Shopping" button to take you back to the previous product
page. From there you can continue to add items from other
pages.
- If you find another item that you wish to
receive, again click on the
or [Buy Now] button to place it
into your Shopping Cart. Repeat this process for every item
you would like to order.
- Once you have finished placing items into
you Cart, click on the "Checkout" button on the main
menu on the right side of the page. This takes you to your
cart so you can make final adjustments to your order. When
done, click the "Place Order" button to enter our Secure
Server, where you input your name, address and payment information.
Please enter your e-mail address!
- Once you complete the above step, sit back
and relax...your order is on its way! All orders are normally
shipped within 7 to 10 days.
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If you wish to
pay by check or money order, simply mail your order to us at:
Mt. Vernon Coin Company
45 Old Solomons Island Rd.
Suite 106
Annapolis, Maryland 21401 Although not
as convenient as online ordering, you may order by
calling us Toll-Free at 1-800-368-2314
Our phone hours are 10:00 a.m. to 5:30 p.m. EST, Monday to Friday. |
| Secure
Ordering Information
Our
shopping cart is totally 100% safe to do on-line credit card transactions.
This means that only you and Mt Vernon Coin Company can view your
ordering and credit card information.
Your name and information is safe with us.
We will NEVER sell or loan any of our customers information
to anyone...guaranteed. |
Contact Request
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